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By defining our culture, with the help of our mission and core values, Name Bubbles is creating its brand. How could a mission statement and values possibly define a company’s brand?
They are the words we work by, or our guidelines in creating our products, as well as our attitude as we operate during our work day.
It helps us understand and create the Company character while working for the customer and working with each other. Our mission and our core values touch every aspect of the business - shipping and operations, business administration, customer service, marketing and sales, research and development, and leadership.
"Our mission is to create reliable and stylish products for our customers while continuing to expand product lines and cultivate a valued brand. Our products are backed by superior customer service that consistently exceeds expectations. We want our customers to be excited with their purchase and employees to be proud of the product they create and support.”
What are Name Bubbles’ Core Values?
Name Bubbles’ Core Values are the key component to our culture; they give us and our customers an understanding about the way we approach business and create our product.
Name Bubbles will continue to strive for fun, long-lasting, stylish quality name labels. Ongoing testing and investment in new equipment and materials will help create stylish and functional products. We understand that a great product doesn’t exist without being backed by a strong quality assurance and quality control system that is understood and utilized by every member of the production team.
Superior customer service is a Name Bubbles guarantee. We are a small business operating from a small town. We want to share our small town culture with customers throughout the US and around the world. Through quality assurance, timely production, and messages sent during the production and delivery process, we believe we can send a little of our hometown happiness in every Name Bubbles order. If a customer experiences a problem, it is our goal to turn that negative experience into a positive one and to learn from our mistakes.
If there is an opportunity to share or transfer knowledge, we encourage it. Regardless of the length of employment with Name Bubbles, we should teach and encourage each other during our time together. Name Bubbles believes in cross training employees when possible; this promotes efficiencies, helps build team work, and creates a better product.
Name Bubbles continues to make improvements to our operations that will help improve our product and customer experience without over-committing our resources. All of our departments are asked to think creatively, maintain efficiencies, and provide the best possible customer service.
Your mood/attitude is contagious; a positive attitude and disposition can and should motivate and elevate the team, help create a constructive place to work, and deliver a high quality product.
Idea sharing should be done in a positive, constructive way. Celebrate your achievements modestly and be respectful to others. Everyone has a gift or something to contribute; recognizing potential in others will promote learning and growing.
Amazing things can happen if you stay open and accept challenges with positivity, hard work, a solid strategy, and focus. If one keeps an open mind they will have a better chance of creating solutions when problems arise.
New products and equipment, updated websites, and different marketing strategies have to be expected; we can never assume that there isn’t room for improvement.
It is important to have passion and commitment for your job, but we feel that it’s just as important to be an individual with your own interests and activities as it is to be part of a group with a common purpose.
Name Bubbles believes in the importance of giving back and will continue to support an annual giving program, Labeled For Good, that focuses on children’s health, happiness, and education. Whether it is through monetary donations, volunteerism, or product donations, we like to think that our small business can help make a big impact in children’s lives while helping others to do the same.
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