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If for any reason you are dissatisfied with your Name Bubbles purchase, we encourage you to contact Customer Service toll free at (866) 797-6263, option 1, or firstname.lastname@example.org within 45 days of your purchase date.
It is important that you review all personalization options when placing your order by checking your product preview and verifying your shopping cart details. Be sure that all names are spelled correctly and all contact information, where applicable is valid. The Name Bubbles Team prints information exactly as it appears on your order invoice; therefore, if you notice an error of any kind after order submission or your order arrives differently than what is shown on your invoice please contact Customer Service immediately.
Cancellations will be accepted within 24 hours from the purchase date. If you would like to cancel your order, please send an email to email@example.com, or call our Customer Service Team toll free at (866) 797-6263, option 1.
Please contact our Customer Service Team within 45 days of the purchase date and return unused items along with a note including your Order I.D. and we would be happy to arrange an exchange or provide a full/partial refund for your order.
Items that are not personalized can also be returned or exchanged within 45 days of the purchase date.Please send the unused items along with a note including your Order I.D. to our Customer Service Team. Once the item(s) have been received by us, you will receive an email confirmation with your exchange or refund details
Refunds will be processed as a credit of the total of your entire order to the account details used at the time of purchase. The refund time frame will depend on your method of payment. Partial refunds will include a credit for the item price (less any discounts) plus the appropriate tax.
If you would like to return your order, please contact us to share your concerns and return the unused labels to Name Bubbles at:
Once your returned order has been received, our Customer Service Team will credit the total of your entire order to the account details used at the time of purchase.
If you are unhappy with a portion of your order, please contact Customer Service and we will issue a credit for the item price (less any discounts) plus the appropriate tax. You will receive a refund e-mail confirmation from our Customer Service Team once your credit is processed.
We strive to provide the best product and customer service possible. We want you to love your Name Bubbles products as much as we loved making them.
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